Returns, refunds and cancellation policy

www.qualificationsau.com handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Before making a payment to us at Qualifications Australia, please review our refund policy below.

Consultation Payment:

As the demand for a consultation service is very high, we generally do not offer refunds for cancelled appointments. However, if you give us more than 48 hours’ notice, we are more than happy to credit paid fees towards rescheduling another consultation at a suitable time and date.

If you wish to seek a refund based on exceptional circumstances, the circumstances will be taken into consideration and a refund will be considered on a case-by-case basis.

Refunds will not be given if you have changed your mind.

Professional Service Fee:

When you engage Qualifications Australia to act on your behalf, we provide you with a comprehensive and professional service. Our team starts working on your case straight away, providing you with ongoing advice as per your requirements through the whole process.

Due to the amount of research work that is carried out and performed on respective cases from the time of registration, we generally do not offer refunds on professional service fees paid to Qualifications Australia.

If you wish to seek a refund based on exceptional circumstances, the circumstances will be taken into consideration and a refund will be considered on a case-by-case basis.

Refunds will not be given if you have changed your mind.

Refund requests that have been approved will be processed as per the accounting cycle of Qualifications Australia and payment made by the same method that you made payment. All refunds are made at the discretion of www.qualificationsau.com

QA is unable to guarantee the clients the completeness, accuracy of work, complaints and/or payments made to but not limited to, the appropriate authorised Registered Migration Agents (RMA) and/or Australian Immigration Lawyers, Business Brokers, Financial Consultants, Certified Accountants, Management Consultants, Real Estate Brokers, Builders etc. and makes no representations about its suitability for any particular purpose. For further information please read our Disclaimer statement.

If you have any questions or comments about our Returns, Refunds and Cancellation Policy as outlined above, you can contact us at www.qualificationsau.com

Qualifications Australia Qualifications Australia

Qualifications Australia is an autonomous organization that comprises of seasoned educationalists, immigration consultants and lawyers. Qualifications Australia is an Australian based consultancy.

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DISCLAIMER: Qualifications Australia is not a provider of education or an educational institution and does not provide assessments or recognition of overseas qualifications. QA does not retain the records of any clients. QA is not an authority for immigration or visa matters and cannot provide specific course or Australian Immigration advice. QA does not provide jobs/employment and does not handle licensing, registration or accreditation for trades/professions.

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